This Stuff Matters
23 Cameras,
46 Microphones,
10,000 hours of footage,
One family.
As part of a Brand re-set, TalkTalk developed a new campaign centred around one of its customers, the Sandifords family. We installed cameras in their home and let them roll for two weeks without any interfering. The resulting films showed a true observation of a UK family, and how TalkTalk can celebrate its essential role in everyday life. This approach was a first for advertising and won five British Arrows awards.
Results?
TalkTalk values it's customers +12%
44% have a more positive view of TalkTalk after seeing the campaign
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